Abstract: The objective of the Citizen Review of Service Delivery and Local Governance in Bosnia and Herzegovina (BiH) was to engage citizens, service users, local governments, and service providers in a meaningful assessment and debate on the quality of services and governance at the local level.
Author(s): McNeil, Mary; Herzog, Andre; Cosic, Sladjana
Source(s): , Governance working paper series / World bank institute vi, 108 p., ill., graphs, tabs Governance working paper series / World bank institute
Published: 2009 World bank [etc.], Washington, DC [etc.] (English
ISBN/ISSN: /
Link: http://siteresources.worldbank.org/EXTGOVACC/Resources/BIHWeb.pdf
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