Improving service delivery through outsourcing

Abstract: Analysis of 10 case studies of outsourcing in the South African public sector demonstrates that local governments could use it more often to improve the delivery of services such as sanitation, water provision and infrastructure.

Author(s): Badenhorst-Weiss, J.A.; Ambe, I.M.

Source(s): , Journal of contemporary management; Vol. 8 p. 453-472, ill., tabs Journal of contemporary management Vol. 8

Published: 2011 Sabinet], [Guateng etc. (English

ISBN/ISSN: /1815-7440

Link: http://search.sabinet.co.za/WebZ/Authorize?sessionid=0&bad=ejour/ejour_badsearch.html&portal=ejournal&next=images/ejour/jcman/jcman_v8_a20.pdf

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s