Toolkit on accountable and transparent service delivery at a local level : about participatory mechanisms and civil society interventions

Abstract: The toolkit provides its readers with practical examples and useful tools and tips on how to include participatory mechanisms in the daily work of local governments and civil society organizations with a view to increase accountability and transparency.

Author(s): Starovlah, Vanja; Premovic, Dijana

Source(s): , 51 p., ill.

Published: 2011 Ministry of foreign affairs [etc.], [The Hague] (English

ISBN/ISSN: /

Link: http://www.vng-international.nl/fileadmin/user_upload/Documenten/PDF/Toolkit_Accountable_and_Transparant_Service_Delivery_at_Local_Level.pdf

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