Improving service delivery through outsourcing

Abstract: Analysis of 10 case studies of outsourcing in the South African public sector demonstrates that local governments could use it more often to improve the delivery of services such as sanitation, water provision and infrastructure. Author(s): Badenhorst-Weiss, J.A.; Ambe, I.M. Source(s): , Journal of contemporary management; Vol. 8 p. 453-472, ill., tabs Journal of…