Engaging Citizens in Co-Creation in Public Service

Many social innovations such as Earth Day have origi­nated from ideas and suggestions offered by individuals outside the government, and community-based movements often spurs government agencies to act on such ideas. “Engaging Citizens in Co-Creation in Public Services: Lessons Learned and Best Practices” published by IBM Center for The Business of Government present an innovative…

Governance and Public Service Delivery

Asian Development Bank ‘s “Asian Development Outlook 2013 Update” published in October 2013 highlights the need of government reform to sustain development momentum in Asia and the Pacific. Strengthening governance is a key among reform priorities and the report identifies public service delivery as an entry point for the reform. The annual Asian Development Outlook,…

Review: the executive summary of GOLD III Report

The Third Global Report on Local Democracy and Decentralization (GOLD III) report on access to basic service and world urbanization was launched officially at the World Summit of Local and Regional Leaders in Rabat. The report details the provision of public services and calls for dialogue between States, international organizations and local governments in order…