Service provision by a local government association (LGA)

Abstract: A guide on how to decide which services to deliver, how to deliver them and how service delivery can improve the association’s performance.

Author(s): Haeften, Ewout Van; Seelt, Barbara

Source(s): , 32 p., ill., graphs, tabs

Published: 2007 VNG international, The Hague (English

ISBN/ISSN: /

Link: http://www.vng-international.nl/fileadmin/user_upload/downloads/publicationsAndTools/Service_Provision_Engels.pdf

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