Participatory Local Democracy

Supported by UNDEF 2012-2014

Accountability in public services in South Africa : selected issues

Abstract: The service delivery capacity and quality challenges in South Africa are examined by analysing the interaction between service providers and beneficiaries. Special emphasis is placed on the accountability relationships among citizen-users, policymakers, and service providers.

Author(s): Brink, Rogier Van Den

Source(s): , xiv, 157 p., ill., graphs, maps, tabs

Published: 2011 World bank, [Washington, DC] (English

ISBN/ISSN: /

Link: http://siteresources.worldbank.org/INTSOUTHAFRICA/Resources/Accountability_in_Public_Services_in_Africa.pdf

kitrdlg

January 1, 2011

Ref-E-Publication

accountability, Local Government, popular participation, private sector, public opinion, Public Sector, public services, South Africa

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Accountability in public services in South Africa : selected issues

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