Tag: public services
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2012 highlights : activity report from Florence to Dakar
Abstract: In 2012, among many other things, the UCLG has advocated for the inclusion of the local authories’ views in the post-2015 development agenda. The 3rd Global Report on Decentralization and Local Democracy (in 2013) will be devoted to the role of local governments in the provision of basic services. Author(s): Source(s): , 11 p.,…
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Mobile technologies and empowerment : enhancing human development through participation and innovation
Abstract: By looking at basic concepts, current trends and real life examples, this primer shows how development practitioners can harness the potential of mobile technologies to improve human development outputs and public services at the local and country level, especially for poor, rural people. Author(s): Zambrano, Raúl; Seward, Ruhiya Kristine Source(s): , 55 p., ill.,…
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Our future – make it work : National development plan 2030
Abstract: South Africa’s National Development Plan aims to eliminate poverty and reduce inequality by 2030. Challenges include: (1) unemployment; (2) infrastructure; (3) education; (4) spatial divides; (5) resource-dependence of the economy; (6) health; (7) public services; and (8) corruption. Author(s): South Africa Source(s): , 61 p., ill., maps Published: 2012 South African government information, [S.l.]…
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Pro-poor service delivery : introduction
Abstract: This introduction includes resources on making service delivery pro-poor and managing service delivery reform to improve effectiveness and accessibility. Subjects include: public service reform; decentralisation; equity of access; and gender and service delivery. Author(s): GSDRC Source(s): , 1 file, ill. Published: 2012 University of Birmingham. Governance and social development resource centre (GSDRC), Birmingham (English…
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Causes of poor service delivery in Africa and their impact on development
Abstract: With the current focus on poverty, service delivery remains an issue throughout Sub-Saharan Africa (SSA). This paper explores the factors affecting service delivery in SSA and compares public services provision to private sector service delivery, as well as the impact of both on development. Author(s): Odaro, Esohe Denise Source(s): , Consilience : the journal…
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From supply to demand driven water governance : challenging pathways to safe water access in rural Uganda : paper
Abstract: Since the implementation of the demand-driven approach in Uganda in the early 1990s, rural safe water coverage has slightly improved but maintenance of water sources still poses a great challenge. This is partly due competing signals from old and new policies. Author(s): Naiga, Resty; Penker, Marianne; Hogl, Karl Source(s): , 22 p., ill., graphs…
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Citizen charters : enhancing service delivery through accountability : dealing with governance and corruption risks in project lending
Abstract: Introduced by the United Kingdom in the early 1990s, CCs are now being used in a wide range of countries — including the United States, Kenya, India, Jamaica, and Mexico — to improve the quality of service delivery and enhance public sector management. Author(s): Post, David; Agarwal, Sanjay Source(s): , How-to notes 17 p.,…
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Good governance as a concept, and why this matters for development policy
Abstract: This paper argues that the concept of good governance in international development should be disaggregated and that attention and analysis should be refocused on its various disaggregated components, such as democracy, the rule of law, efficient public management. Author(s): Gisselquist, Rachel M. Source(s): , Working papers / UNU-WIDER; 2012/30 36 p., ill., tabs Working…
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Mapping police services in the Democratic republic of Congo : institutional interactions at central, provincial and local levels
Abstract: This paper examines the roles, responsibilities and interactions between the various formal and informal institutions and stakeholders involved in the management of police services in the DRC. It identifies informal networks that influence decision-making processes and policy implementation. Author(s): Nlandu, Thierry Mayamba Source(s): , IDS research report; 71 103 p., ill., tabs IDS research…